Testimonials & Reviews
Acton Urgent Care
Urgent Care located in Acton, MA
Acton Urgent Care always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 134 reviews with an average rating of 4.78 out of 5 stars. Please read what others are saying about Acton Urgent Care below, and as always, we would love to collect your feedback.
Helen F.
Submitted 01/08/25
Dr. Maddie is terrific. She takes her time to ensure you are well taken care of. She explains her treatment plan, answers questions, and has a great caring nature. I am pleased with the front desk as I was taken care of quickly and efficiently. Great service by all.
Rose Ann B.
Submitted 10/31/23
Very pleasant and pleasant to work with---Receptionist was very nice and helpful--Miles Dania's was the PA--he was easy to work with and seemed very informative--Hopefully I spelled PA name correctly---
Carl B.
Submitted 10/04/23
I was a walk-in as the office opened a few days ago. I had the worst pain I've ever felt for the prior 36 hours in my right thumb. I was seen almost immediately by Madeline Burke. Maddie was kind, empathetic, professional, patient (I needed a LOT of lidocaine) and thorough. After numbing my thumb and relieving the pressure by "expressing" fluids that had built up (think "scalpel"), Maddie decided that I likely had a bacterial infection. She prescribed an antibiotic and a course of ibuprofen to control residual pain while the antibiotics did their thing. By the time the lidocaine wore off, though, I was completely pain-free and remain so two days later. This was a great experience all around. While I hope never to need to return to Acton Urgent Care, I suspect - life being what it is - that I'll be back. In the meantime, I recommend them to everyone and everyone. Thank you!!
Brian C.
Submitted 01/26/23
Great bed side manner! Got me in quick for an IV treatment
Melinda M.
Submitted 01/09/23
Maddie is a very kind PA
Jenna C.
Submitted 01/06/23
Very pleasant
Louisa W.
Submitted 01/04/23
My experience was very good
Denise L.
Submitted 01/03/23
The nurses were great! Maddie was very thorough and explained everything.
Suzanne S.
Submitted 01/03/23
One of the women at the front desk was not very warm, or patient. The other woman was very nice
The gentleman who took my information did not have a nice bedside manner.
The doctor was okay.
Pamela M.
Submitted 01/03/23
Easy to check in. Despite 5 ahead of me, it was quicker than I thought. Doctor was direct, which I like and answered my questions thoroughly.
The downside was the very small waiting room with close seating and of course, filled with sick people.
Nancy F.
Submitted 12/31/22
Clean, expedient, super friendly and competent.
Janet K.
Submitted 12/31/22
Receptionist very polite and efficient and doctor a good listener and diagnostician.
Karen J.
Submitted 12/31/22
Hopefully I’m begun my healing journey
Leonard C.
Submitted 12/17/22
Quick, efficient and very nice people!!
Natalie R.
Submitted 12/17/22
Great!
Candido R.
Submitted 12/16/22
Very kind courteous and fast...
Ellen B.
Submitted 12/10/22
The receptionist Rebecca was very helpful when I called and helped to set my appt. and she checked me in when I arrived. I was seen quickly. The doctor made me feel comfortable and he answered all my questions. He did not make me feel rushed at all. The doctor was informative and professional
Adria Osborne C.
Submitted 12/10/22
Prompt assistance and just the right medication and always professional and friendly
William D.
Submitted 12/10/22
Fast, effecient and friendly
Arnab B.
Submitted 11/26/22
The staff are very nice and professional