I was a walk-in as the office opened a few days ago. I had the worst pain I've ever felt for the prior 36 hours in my right thumb. I was seen almost immediately by Madeline Burke. Maddie was kind, empathetic, professional, patient (I needed a LOT of lidocaine) and thorough. After numbing my thumb and relieving the pressure by "expressing" fluids that had built up (think "scalpel"), Maddie decided that I likely had a bacterial infection. She prescribed an antibiotic and a course of ibuprofen to control residual pain while the antibiotics did their thing. By the time the lidocaine wore off, though, I was completely pain-free and remain so two days later. This was a great experience all around. While I hope never to need to return to Acton Urgent Care, I suspect - life being what it is - that I'll be back. In the meantime, I recommend them to everyone and everyone. Thank you!!